| Q： | Is it all right to make customer's own brand name? |
| A： | Yes, we are OEM factory, welcome to customize your brand. |
| Q： | Are you a manufactuer or trading company? |
| A： | We are a factory, with 20 years experience |
| Q： | How can I get a sample to check your quality? |
| A： | we can offer you free samples for reference, new customers only need to pay the freight. |
| Q： | How long can I expect to get the sample? |
| A： | If we have same samples in stock, we can offer you within 3 days. |
| Q： | Packaging & Shipping: |
| A： | Standard exporting package ; UPS/DHL/FEDEX/TNT express are available for your choose. |
| Q： | What about the lead time for mass production? |
| A： | Generally is about 15~25 days. Based on our orders produce schedule, and the product type. |
| Q： | What are your main products? |
| A： | various of mesh office chair ( gaming chair ) |
| Q： | What is your terms of delivery? |
| A： | We accept FOB |
| Q： | What kind of files do you accept ? |
| A： | formal order |
| Q： | What's the MOQ for your production? |
| A： | The MOQ is 50pcs for each item each color,but not allowed more than 4 colors for one same item in one container. |
| Q： | What's your payment term? |
| A： | The payment term for new customer is T/T 30% deposit and balance before shipment. We can discuss better payment term after several orders in good cooperation. |
| Q： | When can I get the price? |
| A： | We will send you offer sheet within 24 hours after we receive your inquiry. |
| Q： | Where is your company? |
| A： | Our factory is located in Anji, Zhejiang Province, China, about 3 hours by high railway from Shanghai. All our clients, from home or abroad, are warmly welcome to visit us! |
| Q： | Where is your loading port? |
| A： | Ningbo/Shanghai Port |
| Q： | How soon we can get email response from your team? |
| A： | We have 24 hours online service, so we will replies you in the first time |
| Q： | If we have some other product requirements that your page don't include, can you help to supply? |
| A： | Of course, we can find the product that satisfy you. |
| Q： | What's the list of certificates you holds? |
| A： | We've got ISO9001, BSCI and some licenses for domestic market already. |
| Q： | Are you in stock? |
| A： | We normally produce products according to customer's orders. Generally we don't have stock products. |
| Q： | Does your product have warranty service? |
| A： | Yes, Any quality problem can contact us once you received our prodcts. |
den sórt sin:+86-18657258512
Email: able@hrchairs.com
